We handle most support questions via email, but also through our app's Live Chat feature and a support phone line. You can email us by filling out this form and we will return your email within 1 to 3 days.
Our Live Chat and phone support channels are for on-task emergencies only. For all non-emergency issues, please use our email support channel to get all of your questions answered.
If you do have an on-task emergency and you're an iPhone user, you can use the live chat feature in your iOS mobile app under Profile > Support> Live Chat.
Our Canada chat hours are 5:00 a.m. - 5:00 p.m. PST Monday - Friday and 6:00 a.m - 4:00 p.m. Saturday - Sunday.