The Taskrabbit Category Descriptions Policy

We strive to provide a reliable and efficient platform connecting clients with Taskers. To promote transparency and accurate task booking on the Taskrabbit platform, we have the following policy concerning category descriptions. 

Please note that the requirements and examples below are not exhaustive and are subject to change.

This policy is applicable to all Taskers and requires that: 

  • Taskers should detail in their category descriptions the kinds of tasks they are willing to perform in the category. Including a description of their experience and expertise in the category is recommended. Category descriptions should include any basic and specialized tools the Tasker can bring. More information on the Tools Policy can be found here
  • Taskers should not include their contact information in category descriptions. 
  • Taskers should not include incremental fees in their category description. (Example: Moving Help: $30 extra for NYC -> New Jersey moves, plus $25 per toll). More information can be found in our Pricing Transparency Policy & Expenses Policy
  • Mention of minimum hours or hourly rates in category descriptions for IKEA or Mounting (see applicable cities) is not allowed.
    • Minimum hours or hourly rates are not eligible in Mounting categories in the following U.S. cities: 
      • Ann Arbor/Detroit
      • Austin
      • Charleston
      • Cincinnati
      • Columbus/Auburn
      • Corpus Christi
      • El Paso
      • Fresno
      • Houston
      • Indianapolis
      • Jacksonville
      • Las Vegas
      • Louisville
      • Nashville
      • New Orleans
      • New York City
      • Norfolk
      • Oklahoma City
      • Orlando
      • Philadelphia
      • Pittsburgh
      • Portland
      • Reno/Carson City
      • San Antonio
      • San Diego
      • SF Bay Area
      • Tampa/St. Petersburg
      • Tucson
      • Washington DC

This policy is intended to clarify expectations set forth in Taskrabbit's Global Terms of Service. Please note that Terms of Service violations can result in account limitations, including account suspension and/or deactivation.

Taskrabbit reserves the right to modify or update this policy at any time.

Date of Policy: May 7, 2025
Effective Date: May 7, 2025

Was this article helpful?

1 out of 1 found this helpful

Have more questions? Submit a request