Taskrabbit is committed to providing a safe, respectful, and trustworthy platform for our community. These Community Standards apply to all Clients and Taskers and set expectations for interactions with each other, Taskrabbit, and Taskrabbit employees. They apply to conduct before, during, and after a Task, as well as off-platform conduct when there is a clear connection to use of the Taskrabbit platform or the safety of our community.
Our Community Expectations
Clients and Taskers are expected to:
Treat others with respect and communicate appropriately.
- Act honestly and in good faith when using the Taskrabbit platform.
- Respect the personal and physical boundaries of others.
- Behave in a way that does not put themselves or others at risk.
- Follow applicable Taskrabbit policies and requirements.
Prohibited Conduct
Taskrabbit does not tolerate behavior that threatens the safety, dignity, or trust of our community. Prohibited conduct includes, but is not limited to:
Violence and physical harm: Assaulting, physically harming, or threatening physical harm against another person.
- Threats and intimidation: Threatening, coercive, or intimidating behavior that could reasonably cause someone to fear for their safety.
- Harassment: Unwanted or persistent behavior that is threatening, intimidating, degrading, or causes significant distress.
- Sexual misconduct: Unwanted sexual comments, advances, contact, explicit content, or other conduct of a sexual nature.
- Discrimination and hate: Discriminatory, hateful, or abusive conduct directed at a person or group based on a protected characteristic.
- Unsafe behavior: Conduct that creates an unreasonable risk of harm, including unsafe use of weapons, dangerous tools, substances, or hazardous environments.
- Impairment: Performing or participating in a Task while impaired in a way that creates a safety risk or significantly affects judgment.
- Misuse of safety reporting: Knowingly providing false or fabricated information about a safety incident or investigation.
- Prohibited or unsuitable Tasks: Requesting, offering, or participating in Tasks that violate Taskrabbit policies, applicable laws, or create an unreasonable risk to others.
If You Feel Unsafe
If you are ever in immediate danger, contact local emergency services before contacting Taskrabbit. Once you're safe, please report the incident to us so we can investigate and take appropriate action.
Please note that violations can result in account limitations, including account suspension and/or deactivation. Taskrabbit reserves the right to modify or update this policy at any time.
This policy is intended to clarify expectations set forth in Taskrabbit's Global Terms of Service.
Date of Policy: March 10, 2025
Effective Date: March 10, 2025