If there is an issue with your invoice and it has not yet been 24 hours after you received your invoice, please contact your Tasker to try to resolve the issue. We close the chat thread and process payment automatically 24 hours after your Tasker submits their invoice.
If you and your Tasker cannot come to an agreement or if it has been more than 24 hours, please contact us. We're here to help you and your Tasker have the best experience possible with every task.
A helpful tip to avoid this issue in the future is to set clear expectations regarding the scope of the task, necessary reimbursements, your schedule, and the number of hours required to complete. We recommend that payment is discussed openly to avoid confusion.