Can each task description include the model name and article number?
IKEA Clients are able to submit their tasks in a store with an IKEA co-worker, at home through the TaskRabbit website, or via IKEA’s website.
If they are booking via IKEA’s website, their task will include the model name and article number (the seven digit number that you may have seen for some items). For any other booking paths, the Client will simply select the type of item to be assembled or mounted, and no article number will be included.
We recommend reaching out to your Client with any specific questions regarding item type, and requesting images to gather more information about the items.
What is the process for adding additional items while you’re on the task?
Sometimes you might find that Clients want to remove or add items to their tasks. To receive the appropriate amount of pay for the items being completed, all items must be included in the task list.
We have a few recommendations to do so:
1. Chat with your Clients to confirm that the item lists are correct. It is best to have this in chat so that it can be referenced later if needed. TaskRabbit automatically send chat messages to Clients to remind them to confirm their items have arrived, but it’s always helpful to ask!
2. If Clients have edits to their requests, please either have them reach out to Support. If this is not possible, you can reach out to us directly via the Tasker App. The only way that a task (and its proper payment amount) can be updated is by reaching out to Support. It’s important to do this before the task to allow the Client to agree to the new price.
3. If an item is not included in the list and Support does not add the item, we recommend not assembling that item, since the pay will not be correctly updated.
Is there anything Taskers should not assemble or mount during an IKEA task?
During the task, Clients may request your help with assembling items not originally included in the invoice. Though there are many items that you’re free to assemble at the Client’s request, please keep in mind we advise you not to assemble items that fall into the following categories:
- Kitchen installation items: These generally require a licensed general contractor and cannot be added to an IKEA assembly.
- IKEA “hacks”: It is important that Taskers only assemble IKEA furniture according to IKEA instructions. Clients agree before booking the task that they will direct their Tasker to assemble items in accordance with the IKEA assembly instructions. IKEA ‘hacks’ may create a safety issue for you or your Client.
- Additional items. These include any that you haven’t informed Support about first. Remember, all items must be reflected in the task’s item list to ensure you receive the appropriate amount of pay!