Taskrabbit has a Happiness Pledge as part of our Terms of Service, as we care deeply about your experience on the platform. Depending on the circumstances of the incident, the Happiness Pledge may be available to assist with property damage, theft, or bodily injury incurred during the performance of a task.
The Happiness Pledge will only compensate for losses to the extent not otherwise covered by your Personal Insurance. In addition, all complaints must be submitted within fourteen (14) days of the occurrence of the general marketplace task giving rise to the Claim.
Your use of the Taskrabbit Platform in a country other than the country in which you register constitutes your acceptance of and agreement to all of the terms and conditions in the Terms of Service, the Privacy Policy, and the Happiness Pledge for that country.
You can view our Happiness Pledge here. To submit a claim, please click here.