We're sorry your Tasker didn't fulfill their commitments and canceled the task. If you still need your task completed, you can rebook your task and find a new Tasker.
To rebook your task on the TaskRabbit app:
- Click on "Tasks" in the bottom navigation.
- Go to the "Scheduled" tab and find your task, then click "Find another Tasker."
- You'll be offered a new Tasker. If you would like to book the Tasker offered, click "Yes, book it."
- Choose a new time and date, then click "Continue."
- You'll be able to adjust your task details next. Once you've made any necessary edits, click "Continue."
- Finally, you'll be able to review your task details. If everything looks good, click "Confirm" and your task will be rebooked.
If you want to rebook your task with a different Tasker:
- When given the option to book the offered Tasker, click "Find another Tasker" instead.
- Browse the available Taskers and click "Select & Continue" below the one you would like to book. The task details you entered will stay the same, but you'll have the opportunity to edit them if needed.
- Select your task's date and time, then click "Continue."
- Finally, you'll be able to review your task details. If everything looks good, click "Confirm" and your task will be rebooked.
We have a high standard for all Taskers in our community. When registering, they agree to complete every task on time and communicate with you if they’re not able to.
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