I'm a Client

Important Announcements

• Mounting Service for Recalled IKEA Chest of Drawers
• Austin Tasks: Introducing Co-Taskers!
• TR4G: Accepted Donations for Drop Off

What's TaskRabbit?

• Who Are Taskers?
• What Does TaskRabbit Offer?
• How Do I Contact TaskRabbit?
• How Do I Purchase TaskRabbit Gift Cards?

Hiring a Tasker

• How Do I Hire a Tasker?
• How Do I Hire More Than One Tasker?
• How Far in Advance Can I Book My Task?
• Why Do You Need My Credit Card?
• How Much Does it Cost to Hire a Tasker?
• What's the One-Hour Minimum?

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Your Favorite Taskers

• How Do I Add a Tasker to My Favorites?
• What Does It Mean to Favorite a Tasker?

Managing Your Tasks

• Can I Contact a Tasker Before Booking a Task?
• Can I Edit My Task Once It's Booked?
• How Do I Contact My Tasker?
• Why Is It Important to Contact My Tasker After Booking?
• Why Shouldn't I Exchange Contact Information With My Tasker?
• My Tasker Is Late, What Should I Do?

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Cancellations

• My Tasker Canceled, What Should I Do?
• How Do I Cancel a Task?
• What's the Cancellation Policy?
• My Task was Canceled, Why Was I Charged?
• My Task Needs to Be Cancelled but Some Work Has Been Completed, What Should I Do?

Recurring Cleaning Tasks

• What's a Recurring Cleaning Task?
• How Do I Book a Recurring Cleaning Task?
• How Do I Reschedule a Recurring Cleaning Task?
• How Do I Skip an Appointment on a Recurring Cleaning Task?
• How Do I Add a Promo Code to a Recurring Cleaning Task?

Payment Info

• How Do I Pay My Tasker?
• What's the TaskRabbit Service Fee?
• What's the TaskRabbit Trust & Support Fee?
• How Do I Tip My Tasker?
• How Do I Reimburse My Tasker For Expenses?
• What's This $1.00 Charge?

Trust & Safety

• Ratings and Reviews on the TaskRabbit Platform
• Payments on the TaskRabbit Platform
• Professionalism on the Platform
• Overview of Trust and Safety
• Do Taskers See My Phone Number, Email, or Address?
• How Do I Deactivate My Account?