I'm a Client

What's TaskRabbit?

• Can TaskRabbit Help with Professional Services?
• How Do I Contact Customer Support?
• Are Taskers Licensed?
• What Does TaskRabbit Offer?
• How Do I Purchase TaskRabbit Gift Cards?

Hiring a Tasker

• How Do I Hire a Tasker?
• How Do I Hire More Than One Tasker?
• How Do I Rehire a Tasker?
• How Far in Advance Can I Book My Task?
• Why Do You Need My Credit Card?
• How Much Does it Cost to Hire a Tasker?

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Your Favorite Taskers

• How Do I Add a Tasker to My Favorites?
• What Does It Mean to Favorite a Tasker?
• What’s a Favorite Ongoing Task?
• How Do I Schedule a Favorite Ongoing Task?
• Why Is My Tasker Asking to Change the Task Category?
• How Do I Close the Favorite Ongoing Chat Thread?

Managing Your Tasks

• How Do I Contact My Tasker After the Task Is Completed?
• What’s an Ongoing Task?
• How Do I Make My Task Ongoing?
• Can I Contact a Tasker Before Booking a Task?
• Can I Edit My Task Once It's Booked?
• How Do I Contact My Tasker?

See all 11 articles

Cancellations

• What's the Cancellation Policy?
• My Tasker Canceled, What Should I Do?
• How Do I Cancel a Task?
• My Task was Canceled, Why Was I Charged?
• My Task Needs to Be Cancelled but Some Work Has Been Completed, What Should I Do?

Recurring Cleaning Tasks

• What's a Recurring Cleaning Task?
• How Do I Book a Recurring Cleaning Task?
• How Do I Reschedule a Recurring Cleaning Task?
• How Do I Skip an Appointment on a Recurring Cleaning Task?
• How Do I Add a Promo Code to a Recurring Cleaning Task?

Payment Info

• How Do I Pay My Tasker?
• What's the TaskRabbit Service Fee?
• What's the TaskRabbit Trust & Support Fee?
• How Do I Use a TaskRabbit Credit?
• How Do I Tip My Tasker?
• How Do I Reimburse My Tasker For Expenses?

See all 7 articles

Trust & Safety

• Overview of Trust and Safety
• How Do I Leave a Review?
• Professionalism on the Platform
• Payments on the TaskRabbit Platform
• Do Taskers See My Phone Number, Email, or Address?
• How Do I Deactivate My Account?