Trust and safety of Users is an important element of the TaskRabbit Platform. Therefore, all Tasker Registrants are required to undergo an identity verification to confirm you are who you say you are. In Canada, TaskRabbit uses third party identity verification service Sterling to run all Tasker ID checks. If Sterling is unable to verify your identity electronically based on the information you submit during registration, you may be required to go to your nearest Canada Post with a form provided by Sterling to verify your identity. If this is required you will receive an email from Sterling prompting you to download, print, and follow the instructions provided on their Canada Post form to obtain your in-person identity verification.
Once your ID check is complete and successfully verified, you will be able to continue with the Tasker registration process.