We aim to promote integrity and professionalism on the Taskrabbit platform. Therefore, invoicing should align with Taskrabbit’s expectations and requirements. In particular:
- Taskers and Clients must complete all payments via the Taskrabbit platform. Other payment methods such as cash or off-platform payment apps are not allowed.
- Invitations to engage in off-platform payment activity or other forms of platform circumvention must be declined.
- Clients and Taskers should report any requests to engage in off-platform payment to Taskrabbit Customer Support.
- Canceling or blocking payment for a task started or completed violates the Terms of Service.
Please note that Taskrabbit’s Happiness Pledge only covers Tasks that are booked and fully paid for through the Taskrabbit platform.
Making or accepting off-platform payments violates Taskrabbit’s Global Terms of Service and can result in account limitations, including account suspension and/or deactivation.