If damages, theft, or an injury occurred on your recent task, we’re here to help.
Filing a claim is the first step, and it allows us to officially begin working on your case. To file a claim, follow these instructions:
- Sign in to your Taskrabbit account
- Navigate to the My Tasks section
- Select a Task by clicking See task details
- Scroll down to the footer titled Need Help?
- If your task qualifies for a claim, a Start a claim link will appear, and this will prompt you to complete the required information.
Once this information is submitted, we will work with you and your Tasker to gather any additional information needed to assist.
Please note: if your task is not eligible for a claim or a claim has already been submitted, you’ll see a message that says “This task is not eligible for a claim because it is over 30 days old or has not been paid.”
Please note - Claims must be submitted within thirty (30) days of the task. Claims submitted after thirty (30) days are not eligible for our Happiness Pledge. For more information about eligible claims, review our Happiness Pledge. One claim may be submitted per task.