Taskrabbit does not insure or provide insurance against any losses sustained by Users. That said, Taskrabbit wants Users to be happy about their experience, and Taskprotect is in place to encourage continued use of the Taskrabbit Platform.
If Users fail to resolve an issue between themselves, Taskrabbit may offer certain reimbursements in its discretion on a case-by-case basis (subject to the terms, exclusions, and limitations set forth in the Terms of Service and the Taskprotect policy). Please see the Taskprotect Terms & Conditions applicable to your country for details.
All complaints must be submitted within thirty (30) days of the occurrence of the task giving rise to the Claim.