TaskRabbit strives to deliver safe and reliable experiences for all users, and we ask everyone to act with professionalism in all platform-related interactions. To promote professionalism, we ask that you use your real name and an updated photo on your profile. For tips on what makes a great photo, see this article.
If a negative experience arises while you’re using the platform, please remain professional as you communicate and/or excuse yourself from the situation. If at any point you feel unsafe, you can contact the local authorities if you deem appropriate. If you have any relevant documentation, please retain it, as it might be useful information. We recommend contacting Customer Support immediately after.