There may be times when you need to update the item list on your prepaid task. Regardless of updates being made, you'll want to be sure to communicate with your Tasker and let them know that what you need to be assembled has changed. Be sure to contact your Tasker through the task's chat thread via your Taskrabbit account, as it allows for secure communication through the Taskrabbit platform and is the cornerstone of a task’s success.
Remember— adding or removing items will change how long the task takes, which will change the total price for your task.
Adding items:
If there are new items to be added, you can either:
- Book a new task at a future date, likely with a new Tasker, directly through the partner.
- You can coordinate with your Tasker to book a separate task with them. Keep in mind that with this route, Tasker rates can vary from category to category.
If you are hoping to be paired with the same Tasker as the original task, contact Customer Support so we can help. Please note: rebooking a prepaid partner task will likely result in a new Tasker being assigned to the job.
Removing items:
If items are to be removed, please cancel the original task and rebook with the correct items listed for the job. You will need to contact the partner you purchased the assembly through to get a new job scheduled.
Items can’t be adjusted after you’re invoiced, so make any changes at least 24 hours before the scheduled task time.