Hiring a Tasker is simple, and only requires a valid credit card. You will not be charged until after the task is finished. You can book a Tasker up to 15 days in advance using the web or your mobile app.
In some cities where we operate, you will have the option to book a Tasker for Same Day help. Please check this article for a full breakdown of which TaskRabbit services are available in your city.
Please note that Taskers set their own hourly rates, and therefore these rates will vary by Tasker.
Once you hire your Tasker, you will have the opportunity to chat with your Tasker about your task details so that both of you can make sure that the task is a good fit. Please note that your Tasker may forfeit the task if you do not respond to chat messages. You can find more information about chatting with your Tasker in this article.
Below, we'll walk you through how to hire a Tasker for a future date on your mobile app, as well as on the web.
How to Hire a Tasker for a Future Date on Mobile:
From the home screen on your mobile app, please be sure to verify your task location in the upper left corner. The task location will automatically default to your current location.
You can update this by simply tapping the Task Address field. For convenience, you can save frequently used locations such as your home or work.
Next, select the category that best suits the job. You can select a category from one of the suggested titles or by utilizing the search bar (located in the top right corner) to receive a list of the closest matches.
To book a Tasker for a future date, please tap the Schedule tab (see the screen shot below), then click on the green link below that reads Select a Time & Date. After setting your time and date, hit the Save button at the bottom of your screen.
Next, you will have the opportunity to enter more information about your task, including task size, task decription, and any promotional codes. We recommend including as much information about your task as possible for the best results.
To finalize booking, click Continue at the bottom of your screen. You will not be charged until your task has been completed; however, please note that we do have a 24-hour cancellation fee policy once your task is scheduled and confirmed by you and your Tasker.
You will see recommendations for Taskers, including their reviews and number of tasks completed. Click on the Tasker's image, and you will be able to see more detail about them. Taskers that you have hired before will say Book again.
How to Hire a Tasker for a Future Date on the Web:
To begin the booking process you will need to select a task category. You can start by using the search bar to browse categories or you can select from one of the suggested categories.
Next, enter your task details, including when you'd like it done and where the task is located.
After clicking Save, we provide a list of Taskers who have indicated they have the skills to take on your task. Check their profiles to read reviews, see their hourly rates, and determine if they’re a good match for your task.
Click Select & Continue to review a summary of your task before booking. On this page, you will also have the opportunity to enter a promo code at the bottom of the form, if you have one.
Once you’ve hired a Tasker, you and your Tasker will use the chat feature to sort out any additional details.
If your Tasker is unable to perform the task, they will forfeit the task. This allows you the opportunity to rebook the task if you'd like.
After your Tasker has completed your task, your Tasker will submit an invoice for the number of hours worked (and expenses, if applicable). Please note that all tasks have a One Hour Minimum, and your Tasker will be unable to invoice for less than 1 hour. We are a cash-less platform, so you will be able to pay your Tasker securely through the site.
Your invoice will process within 24 hours of invoice submission. If you have any concerns regarding the invoice please reach out to Customer Support at help.tr.co for assistance.