IKEA Prepaid Tasks offer a new way for Clients to book, schedule, and prepay for assembly services. These tasks offer more task invites, fewer cancellations, and less pricing errors, which means more successful tasks for you!
In this article, we’ve gathered everything you’ll need to know to help ensure a seamless experience for you and your Clients.
- First, confirm your task is a Prepaid IKEA Task.
There will be a clear identifier for all Prepaid IKEA Assembly tasks within the task details. It will show as ‘Prepaid’ next to the task details, like in the image below.
If it’s a prepaid IKEA task, follow the rest of these guidelines: -
Review the details of the items to be assembled.
A complete list of items prepaid by the Client will be included in the task invitation and details.
- Remember, prepaid IKEA tasks do not need to be confirmed via chat with the Client.
The Client has already scheduled and paid for the task directly with IKEA. -
However, after accepting the task, we suggest chatting with your Client to gather additional information.
Helpful questions to ask may be about the type of wall the item needs to be secured to (if applicable), where to park, and if there is a code to access a building. For more scoping questions, see this Support Center Article.
Keep in mind - because the task does not need to be confirmed and the Client has already paid for and scheduled the task, they may not be as responsive within the chat.
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The day before the scheduled task, contact your Client to notify them of your planned arrival time.
You can do this through the task’s call or chat feature.
For guidelines during or after your IKEA Prepaid Task, see this Support Center Article.