As of May 25, 2018, the European Union (EU) implemented a new data protection regulation called the General Data Protection Regulation (GDPR). The GDPR is designed to harmonize data privacy laws across Europe, to protect all EU citizens’ online data privacy, and to reshape the way organizations who do business in the EU approach data privacy.
TaskRabbit is fully committed to achieving compliance with the GDPR. This article addresses questions you might have about GDPR and TaskRabbit, particularly with respect to EU citizens’ right to delete data.
Under GDPR’s new guidelines, EU citizens now have the “right to be forgotten.” This means they can request verbally or in writing that a company erase all personally identifying data associated with them, cease further dissemination of their data, and potentially have third parties halt processing of the data. Companies have one month to respond to a request.
It’s important to note that this right is not absolute and doesn’t apply in all circumstances. For example, information that TaskRabbit is required by law to retain, or that it needs for the establishment or defense of legal claims, is not subject to erasure.
To request deletion of your data, send an email to firstname.lastname@example.org with the subject line “Data Deletion Request.” Note that such a request will also deactivate your account.