As of October 13, 2025, all IKEA tasks must include photos of the completed IKEA assembly items. This is in addition to collecting client signatures for task completion. We use these photos to help protect Taskers against client claims regarding work quality or damage. Additionally, we review them internally to ensure quality workmanship.
Below are some frequently asked questions and answers about this requirement:
What does Taskrabbit do with the photos I upload of my work?
Taskrabbit securely saves these photos. We use them to help protect Taskers against client claims regarding work quality or damage. Clients are able to view these photos as proof of satisfactory job completion.
What does Taskrabbit consider a good quality photo?
A good quality photo is clear and focused on your completed work. Ensure that you have good lighting and that the completed work is clearly in the frame. Capture all aspects of the task, and avoid including personal or sensitive client items or people.
What if I forgot to take or upload a photo(s)?
You can skip the photo upload up to 3 times per category. You can also message the client within 24 hours through the app to ask them to send a photo via chat. Exceeding the allowed skips is a policy violation may result in account limitation or removal from the IKEA category.
How many photos should I upload?
Upload enough photos to clearly show all the work you completed. This might be one photo for a small task, or several for larger or multiple items. For example, if you assembled a bed and a nightstand, take a separate photo of each. You can upload up to 20 photos per appointment.
What if I’m having trouble uploading photos?
The most common reason could be poor internet connection. Use WiFi when possible, as it’s faster and more reliable. In areas with poor reception (underground garages, elevators, rural zones), try uploading one photo at a time. Large photo file sizes can also cause upload issues. Another reason could be that the photo file size is too large. We accept various formats, and the default file format your phone takes photos will work best (heic, heif, jpg or png). For high-resolution photos, try taking a screenshot of the photo and uploading that. If uploading many photos at once, try uploading them in smaller batches.
I uploaded the wrong photo. How can I edit?
Once you’ve uploaded photos from your device, you’ll have the option to add additional photos or delete any accidental uploads before submitting the invoice. Rest assured, we only securely store your photos after you submit your invoice, never beforehand.
What about photos with “Secure It” items?
If a job includes “Secure It” items, Taskers must provide photo proof that the item was properly fixed to the wall as required in the assembly instructions, unless explicitly instructed by the client not to do so. In addition to your standard completed-assembly photos, you must include at least one clear photo showing the wall attachment itself. This should visibly capture the bracket, strap or hardware that secures the item to the wall.
What about photos for bundled jobs?
For large orders where multiple Taskers are working on the assembly, each Tasker should take their own set of photos of the work they complete.
What about photos for ongoing jobs?
If a job is marked as ongoing and has several appointments, you are responsible for taking and uploading photos after each individual task within that ongoing job.
What if a client doesn’t want me to take photos inside their home?
We recommend explaining to the client that taking a photo of completed work is similar to how delivery services take photos of packages to confirm delivery. It helps Taskrabbit protect everyone using the platform, both Taskers and clients, by providing proof that the task was completed. If the client still refuses, you should not take any photos in their home. Be sure to collect the client’s signature for task completion before leaving.