If there were damages associated with your recent task, we are here to help!
Fill out our claims form HERE, so a Support Team member can assist you. You can expect a reply within five (5) business days.
Be sure to provide as much detail as possible. It will help to have the following information ready:
- Account Holder Name (First and Last)
- Email address associated with the Taskrabbit account used to book the task.
- Tasker Name (i.e. John D.)
- Task Title (i.e. Plumbing)
- Task Date
- A written description of what went wrong during or after your task
- Photos of any damages (from various angles where relevant)
Once the form is submitted, we will work with you and your Tasker to gather any additional information needed to make a decision regarding your Claim.
Please note: Claims must be submitted within thirty (30) days of the task. Claims submitted after thirty (30) days are not eligible for our Happiness Pledge.