If there were damages associated with your recent task, we're here to help.
Fill out our claims form HERE, and a Support Team member will assist. You can expect a reply within five business days.
Be sure to provide as much detail as possible. It will help to provide the following information:
- Account Holder Name (First and Last)
- Email address associated with the Taskrabbit account used to book the task
- Tasker Name (i.e. John D.)
- Task Title (i.e. Plumbing)
- Task Date
- A written description of what went wrong during or after your task
- Photos of any damages (from various angles where relevant)
Once the form is submitted, we will work with you and your Tasker to gather any additional information needed to make a decision regarding your Claim.
Please note: Claims must be submitted within thirty (30) days of the task. Claims submitted after thirty (30) days are not eligible for our Happiness Pledge.