TaskRabbit strives to deliver safe, reliable and delightful experiences. As such, we ask all users to act with professionalism and in good character in all interactions related to the TaskRabbit platform. Users have indicated that this improves the quality of the platform, which results in more tasks posted and better reviews. Note that maintaining positive relationships is the best way to be successful on the TaskRabbit platform.
To promote professionalism, we ask that you utilize your real name as well as an accurate and recent photo that includes your face on your profile.
If an issue arises while utilizing the platform, please continue to remain professional. You can always politely explain your reasons for choosing to cancel the task, inform them that they are free to work with another Tasker and/or politely excuse yourself. Then, please contact our Customer Support Team immediately.
If at any point, you feel unsafe it is important to contact the local authorities to ensure the correct actions are taken. Then please notify our Customer Support Team at the safest possible time.
If you have any relevant documentation, please retain it as it might be useful information.